Alchemy/Noun

/process of transformation or creation.

Business-class solutions

Name: Alchemy Networks
Telephone: 0800 468 2876

Technology that works as professionally as you do.
Phones, internet, Wi-Fi and security.

MedicalEducationAccommodationLegalAccountingRetailGovernmentMulti-siteMedicalEducationAccommodationLegalAccountingRetailGovernmentMulti-site

01The shift

Complexity in. Simplicity out.

Most businesses don't need more suppliers — they need a partner who turns a tangle of things into a network that simply works.

Stuck on hold for ages, bouncing around

Calls answered quickly, by experts

Acronyms, jargon and complexity

Know technology and can explain it simply

Fixed term contracts, cancellation fees, small print

30 days notice, old-fashioned customer service, big print

Choose the easy way, tick the boxes, someone elses problem

Operate professionally with commitment to excellence

Everything connected. Simply.

02What we do

Keep things simple

Phone systems

Built for you, Cloud or on-premise PBX solutions, 3CX or Microsoft Teams Telephony integration

Internet

To suit your location and the speed you need, fibre, wireless, satellite and resilient failover options.

Wi-Fi

Managed Wi-Fi designed for your spaces, your people and the demands of every day.

Security

Practical security, thoughtfully designed, considered as part of your wider network.

Technology that fits your business.

We don't sell from a set catalogue or limit your choices. We take the time to understand your challenges before recommending technology. So, you get a solution that's best for your business - not one that makes the most margin.

03Why Alchemy Networks

Smart networks. Properly supported.

We leave the bozos masquerading as technicians to the other lot.

Alchemy’s experts are smart, certified, and do their jobs well. It’ll save you a fortune in the long run (the short run, too).

Real-world experience

Decades of solving complex phone systems and communications challenges.

We take your success personally

We love it when customers rave about our work. Though, when everything just works, some customers don’t say a thing – and that’s nice, too. Whichever the case, we work for that warm feeling.

We work in your area

We also pick up the phone. No call queues or scripted help from one of those other countries. We’re all here, just down the road.

04Our story

Independent by design.

Alchemy Networks began as Go Fibre, helping customers make the move from copper to fibre and modern phone systems. As technology evolved, so did we, expanding our services to help businesses communicate more easily and stay better connected.

Today, we remain a 100% locally owned provider of internet, phone, Wi-Fi and security solutions, supporting organisations across New Zealand and Australia with practical advice, quality service, and responsive local support.

In 2023, Alchemy Networks merged with Scott Communications, growing our team, expertise, and service capability across phone solutions, network infrastructure, Wi-Fi, and security. That means more experience behind every recommendation and the same commitment to customer care.

We chose the name because Alchemy plays to the idea that smart technology and services can deliver better than expected results.

If you value simple technology, responsive service, and solutions that are designed around your needs, we would love to help.

What matters to us

Straight answers

Clear advice, without the jargon or a sales pitch.

Thoughtful engineering

Solutions shaped by real requirements, not off-the-shelf assumptions.

Care after installation

Real local people to call when the work is done and you still need us.

05Our work

When communication matters, details matter.

Every organisation has its own moving parts. Here are some of the challenges we've helped bring together.

Retail · Phone systems

Trans Tasman, offices, retail and logistics

Challenge: A furniture business that has increased through growth and acquisition across New Zealand and Australia want one phone solution across the entire business.
Solution: Researched and tested options, landed on a hybrid of 3CX and Teams Telephony. The best way to ensure each site and their team members had the solution that fits their location and work needs. SIP desk phones and portable handsets reconfigured, soft phone App (Teams) on smart devices, Customer Service team has greater flexibilty and visibility.
Outcome: Happy team members using tools that help them work effecitvely. Cost savings, visibility and reporting across the business

Accommodation · Complete solution

Central North Island

Challenge: Guests expect to be safe and secure with a Wi-Fi connection that simply works, and the front desk needs visibility.
Solution: Updated hardware, security phone and internet brought together on one managed network, with Wi-Fi coverage designed around the building and the way guests actually move through it.
Outcome: Fewer calls to the front desk about the connection, better visibility with security and one number to ring when anything needs a hand.

06In their words

Big enough to trust. Local enough to care.

Teams Telephony has streamlined our operations. Outlook integration manages call queues during meetings, while real-time availability improves communication. The system reliably handles complex failover needs, and Alchemy’s responsive support ensured a seamless transition.

Stacey - Chillisoft

Alchemy has been our primary internet service provider for over 10 years. Throughout that time, they have consistently provided a reliable service, excellend support and quick responses whenever issues arise. We particularly value the direct access to their team and their ability to develop practical solutions that meet our business needs. Alchemy is a trusted technology partner for our organisation

Michael - Tumu Group

The main benefits for us are the decentralised cloud-based infrastructure with no single point of failure, plus ease of configuration and use. We're more than happy to recommend — great service from a great bunch of people.

Lowe Corporation

Outstanding service and delivery has allowed us to grow our business relationship well beyond our original requirement.

Z Energy

07Contact

Let's talk.

One call about your phone system. We scope it, build it, and stay on the line — internet, Wi-Fi and security too.

Email us