Phone systems

Wi-Fi

Internet

Great support

Our retail experience and customers include …

  • a national brand with over 200+ retail sites
  • a trans-tasman retail chain of several dozen stores
  •  a retailer with two stores in the same city

Phone systems

We understand retailers’ needs for a highly flexible phone system coping with regional holidays, efficient messaging during busy times, free calling between branches, useful and flexible reporting, and more.

A phone system from Alchemy has all the features needed by a busy and dispersed retail business including …

  • Totally flexible call-attendant / IVR
  • hours of operation
  • free calls between branches
  • auto-fwd to mobiles
  • work-from-home/anywhere
  • messages sent to email
  • flexible handset / headset / mobile options
  • extensive reporting capabilities
  • and more

Wi-Fi

Managed W-Fi solution from Alchemy starts with a needs and site analysis after which we’ll recommend equipment and placement so that you get the best performance and coverage for your site/s. You can have separate “networks” for staff and visitors and other than one-off installation costs of labour and cabling as needed we’ll provide a single monthly fee for the service and the equipment including warranty.

Internet

We only supply commercial-grade fibre solutions from Chorus with best service response commitments. We can also layer a 4G failover service as a backup in the event that the Chorus network is down. For rural sites wireless and Starlink options can also be arranged.

Support

We actually answer the phone or call you back promptly during business hours. We’ll keep you informed of status and progress on projects or issues.

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