Small changes. Great results.
Sometimes even small changes can produce great results.
One of our customers operates multiple busy retail locations that include trailer hire services with an online booking system. Phone enquiries weren't the most efficient way to help potential hirers so we added a simple auto-attendant message to their phone line directing callers to the booking website. This resulted in more bookings with fewer calls needing to be answered by busy staff.
"We have had so much success with adding an auto-attendant to our call handling for trailer hire that we're replicating it at our other trailer hire sites - Z Palm Beach"
Security cameras
We also install and manage security cameras for councils, motels, industrial, and retail premises around the central North Island.
Alchemy Networks has merged with Scott Communications.
Bigger team. More services. Same commitment to customer care.
For more than 30 years Scott Communications has operated in and around the central North Island, providing services including phone solutions, network infrastructure, security and access control, and Wi-Fi solutions. Their clients include local government, accommodation providers, schools, professional firms and many others.
Melissa has 20+ years’ experience managing and consulting with businesses to ensure they have solid foundations for growth with system and process improvements, including digital transformations. As an Alchemist, Melissa is excited to ensure that our team and operations deliver great results for our clients (plus attract more).
Gareth’s technical and business skills include a diverse and extensive range of ICT, security, business acquisition integration and system migration across New Zealand and Trans-Tasman business environments. As an Alchemist, Gareth will continue to support clients, provide expertise, recommendations, install, and configure great business solutions.
Alchemy / Noun / process of transformation or creation.
